Everything will be okay
Whatever trouble happens, guaranteed breakage or mechanical damages — «Everything will be okay» service will fit your device wherever and whenever. There is no more need in spending money on expensive repairing. We’ll repair your device or provide you with a great 75% or either 100% compensation from the price of your gadget.
Service duration: 6/12 months from the moment of purchasing.
100% compensation from the device’s price in the guaranteed cases breakage.
Repair of the devices in non-guaranteed cases ( screen or base crash, damage from fluid exposure, etc.).
Validity of repair: up to 14 working days.
75% of compensation if the repairing is impossible or incomplete.
Mobile and distance 24/7 support comes into effect just after the purchasing, without limits of contacting the support service by «Support.ua».
For what kind of techniques is it possible to buy «Everything will be okay» service?
«Everything will be okay» service can be purchased for smartphones, tabs, fitness trackers and smartwatches from 4000 UAH.
Is it possible to buy «Everything will be okay» service separately or later?
«Everything will be okay» service can be purchased separately, but at the same day of buying a device.
What to do with the service after purchasing?
During the next 14 days after purchasing you have to register the service. You can either call by number mentioned in service or use online-chat on Support.ua website.
What is service validity?
Service validity takes 6/12 months from the moment of purchasing
What does the client get from buying «Everything will be okay» service?
First of all, free repair in non-guaranteed cases (like screen or base crash, damage from fluid exposure and so on ). And if repair is impossible or it’s incomplete due to some reasons, client will get 75% compensation from the device’s price with the certificate from the shop where the purchase has been done. Secondly, client will get 100% compensation from the device’s price in the case of guaranteed damages.
Thirdly, you will get mobile and online round-the-clock support.
How many times is it possible to use repairing option?
You can use repairing of the mechanical damages only once.
How long does repair take?
5-days diagnostic goes before the repairing, which doesn’t take more than 14 working days.
Where to go in case of broken technique?
You should call by the number mentioned in customer leaflet or use online-chat at Support.ua website.
How to get techniques to repair to Support.ua?
Support.ua guarantees a free delivery in both ways .Delivery from your place is provided for the devices bigger than 5 kilograms.You can also bring your techniques straight to our office in Kyiv.
What is mobile and online support and how to use it?
Mobile support – it is a provision of a consultation connected with questions, which can appear during the usage of device. Online support – it is a provision of the distance services for your devices by internet. Both mobile and online support are round-the-clock services and you can use them without a limit, starting from the first day of purchasing the service.